Multiple Choice
Which of the following is an annual award administered by the U.S.Department of Commerce and given to the company that shows the highest quality performance in seven categories-leadership; strategic planning; customer and market focus; measurement,analysis,and knowledge management; human resource focus; process management; and results?
A) Firestone Inner Circle of Quality Award
B) Malcolm Baldrige National Quality Award
C) ISO 9000 certification
D) Golden Peacock Award
Correct Answer:

Verified
Correct Answer:
Verified
Q4: What is productivity? Mention three activities that
Q7: When the productivity of organizations in a
Q9: Union contracts do not typically specify what
Q10: In deciding which strategies to use,supervisors should
Q12: Attracting new customers costs less than keeping
Q13: You are the supervisor of two employees
Q14: List five measures aimed at cost-control that
Q16: Absenteeism is often the first step leading
Q16: All kinds of tactics used for postponing
Q86: A supervisor who wants to boost productivity