Multiple Choice
Which of the following is a defining characteristic of formal communication?
A) It is directed toward accomplishing the goals of the organization.
B) It is directed toward meeting people's individual needs.
C) It rarely follows the lines of the organization chart.
D) It is typically used by top management but not employees.
Correct Answer:

Verified
Correct Answer:
Verified
Q17: The negative conclusions about a category of
Q23: For effective communication to occur, it is
Q68: A common error in cross-cultural communication is
Q71: In the communication process,noise:<br>A) always leads to
Q73: In which of the following situations is
Q75: Active listening typically involves:<br>A) always replying promptly
Q80: People will receive a message only if<br>A)
Q87: Which of the following statements about inferences
Q93: Organizational communication in which a message is
Q96: To avoid misinterpreting the words and behavior