Health-Care Insurance Is Very Complex with the Multiple Types and Payment

Multiple Choice

Health-care insurance is very complex with the multiple types and payment plans.A new type of health-care insurance that is being introduced is one that gives a reduction in premiums if the patient takes responsibility for his or her health and stops smoking,loses weight,or engages in some type of health promotion.When the individual first reads about a policy like this and is in the process of considering a change in his or her insurance,which of the following phases of Lewin's Change Model is in process?

A) Thinking
B) Moving
C) Unfreezing
D) Refreezing