Many Leaders View Unexpected Events as Negative Happenings That Upset

Multiple Choice

Many leaders view unexpected events as negative happenings that upset the regular work day.Instead,we need to see these surprises as learning experiences that will:

A) Offer challenges for staff to build their problem-solving skills.
B) Allow staff practice time with patients to manage their fears.
C) Seek advice from any physicians to troubleshoot the problems.
D) Provide staff the opportunity to determine they should not be nurses.