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    Strategic Management Study Set 1
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    Exam 3: Internal Analysis: Distinctive Competencies, Competitive Advantage, and Profitability
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    Customer Responsiveness Includes Which of the Following
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Customer Responsiveness Includes Which of the Following

Question 53

Question 53

Multiple Choice

Customer responsiveness includes which of the following?


A) Identifying and satisfying customer needs
B) Improving the quality of a company's products
C) The willingness to customize products for customers
D) Superior product design
E) All of these choices

Correct Answer:

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