Multiple Choice
A hospital examines its processes closely and then changes them radically to become more patient-centered.Among the changes are new ways of doing tasks and new groupings of workers.This is an example of
A) restructuring.
B) reengineering.
C) total quality management (TQM) .
D) benchmarking.
E) downsizing.
Correct Answer:
Verified
Correct Answer:
Verified
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