Multiple Choice
SERVQUAL measures which dimension of service quality
A) Reliability,Tangibles,Assurance,Empathy,and Conformance Quality
B) Performance Quality,Tangibles,Responsiveness,Reliability,and Assurance
C) Responsiveness,Tangibles,Empathy,Assurance,and Reliability
D) Reliability,Tangibles,Responsiveness,Empathy,and Conformance Quality
Correct Answer:
Verified
Correct Answer:
Verified
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