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Which of the Following Questions Is the Golden Rule for Ethical

Question 45

Multiple Choice

Which of the following questions is the Golden Rule for ethical customer service?


A) "Is this customer a valuable resource to be considered with utmost importance?"
B) "Would you want to continue with this customer?"
C) "Are you treating the customer the way you would like to be treated in a similar situation?"
D) "Is there an easier, non-controversial manner to resolve the customer's problem?"

Correct Answer:

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