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    The Idea That the Work Process Should Be Under the Control
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The Idea That the Work Process Should Be Under the Control

Question 76

Question 76

Multiple Choice

The idea that the work process should be under the control of workers with the relevant knowledge, rather than that of managers, who should act as facilitators, was developed by


A) Lillian Gilbreth.
B) Mary Parker Follet.
C) Max Weber.
D) Hugo Munsterberg.
E) Elton Mayo.

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