The Flight Attendants at Interstate Airlines Are Very Unhappy with the Scheduling

Multiple Choice

The flight attendants at Interstate Airlines are very unhappy with the scheduling practices, but Interstate Airlines' management is not being cooperative on this issue during contract negotiations. Consequently, the flight attendants are continuing to serve drinks to passengers, but they bring the drinks out from the kitchen one cup at a time instead of using the beverage cart. The flight attendants are using the strategy of a(n) _____.

A) passive-aggressive strike
B) work slowdown
C) on-the-job strike
D) boycott
E) customer campaign