As a Bank Teller,Diane Realized There Was a Problem in How

Multiple Choice

As a bank teller,Diane realized there was a problem in how customers waited in line.She made a suggestion that reduced the average customer wait by two minutes,causing an increase in customer satisfaction.Diane received a special plaque from the president of the bank and a $200 check.This is an example of a(n) :

A) on-the-spot award
B) gainsharing award
C) Scanlon plan
D) Improshare plan
E) Third generation plan