Multiple Choice
Hiro sells building materials to local contractors.He wants to build long-term relationships with his contractors through effective follow-up.After delivering the materials ordered,Hiro can demonstrate __________ by checking with his contractors right after the delivery and addressing any problems promptly.
A) assurance and profitability
B) responsiveness and empathy
C) tangibility and competence
D) profitability and reliability
E) reliability and tangibility
Correct Answer:
Verified
Correct Answer:
Verified
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