A Neutral and Trained Third Party Can Guide Others to Find

Multiple Choice

A neutral and trained third party can guide others to find innovative solutions to conflict.To ensure neutrality,most organizations hired ADR qualified outsiders.In this case,a(n) _________ is one who does not render a decision.Rather,it is up to the parties to the conflict to reach a mutually acceptable decision.

A) ombudsman
B) facilitator
C) peer reviewer
D) mediator
E) arbitrator