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Frank Manages a Call Center in Kansas

Question 33

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Frank manages a call center in Kansas.As he monitors his employees,he sees that many of them have their cell phones open during work and appear to be checking social media sites.Frank decides that this is a bad precedence and chooses to block the Internet from the main work floor.Employees will only be able to access the Internet from the break room during their 15-minute breaks.Evaluate the pros and cons of an employer blocking social media sites for its workforce.

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