Essay
The energy industry is under pressure from increased government regulations and environmental agency scrutiny.As a result,Sampson Coal Co.has suffered financial setbacks and reduced benefits and hours.Sampson Coal Co.suffers from low productivity,a high absence rate,pilfering,and increased turnover.
Management sends out an employee satisfaction survey,but receives few responses (even though the survey is anonymous).What is the overall state of job satisfaction at Sampson? What steps can management take?
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