Pop's Ice Cream Store Sales Were Down 15 Percent This

Multiple Choice

Pop's Ice Cream Store sales were down 15 percent this summer.The owner,Pop,says that in his experience rainy summers mean lower ice cream sales.Jonathan,his assistant,notices the staff at Pop's appear uninterested and slow to serve customers.He would like to replace at least one of them with a younger college student for the rest of the summer.Jonathan is using a(n) ______ perspective.

A) experience
B) management theory
C) hindsight
D) contingency
E) common sense