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Joe Expresses Concern with Rita,an Intern Scheduled to Work on His

Question 42

Multiple Choice

Joe expresses concern with Rita,an intern scheduled to work on his team for three weeks.José,Joe's manager,quickly decides to move Rita to another team.Which key problem-solving step has Jose skipped?


A) define the problem
B) take action
C) find a solution
D) defuse the situation
E) implement changes

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