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GBL Designs Has Suffered from Lower Profits for Several Years

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GBL Designs has suffered from lower profits for several years.As result,management cut back on bonuses and heath care coverage.Not surprisingly,there has been an increase in employee turnover.Unfortunately,it is the "better," more highly qualified employees who are leaving.How can GBL analyze and address this problem?

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Using the Three-Step Approach to Problem...

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