Multiple Choice
Which of the following is a problem that managers face while providing high quality,quick service,and after-sales service and support,products with many features,and products that are customized?
A) Job satisfaction decreases, thus affecting productivity.
B) It raises costs and thus the price that must be charged to cover costs.
C) Defect rates could increase thus lowering customer satisfaction.
D) It loses other customers who do not desire these features.
E) These features are easily duplicated and thus they lose the competitive edge.
Correct Answer:
Verified
Correct Answer:
Verified
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