Multiple Choice
How can a service retailer best cope with the problems associated with the inconsistency of service?
A) Use low prices during off-seasons to help match supply and demand.
B) Use mass production.
C) Emphasize quality control.
D) Train, manage, and motivate service providers.
E) Increase staffing at peak demand times.
Correct Answer:
Verified
Correct Answer:
Verified
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