Which of the Following Guidelines Should Be Followed While Writing

Multiple Choice

Which of the following guidelines should be followed while writing rejections and refusals?

A) Avoid providing an alternative because it tends to shift focus from the refusal
B) Make the message short and aggressive in order for the reader to take it seriously
C) Double-check the words to ensure the message means different things in different situations
D) Use one's knowledge of the organization's culture for messages within the organization
E) Avoid using knowledge about the specific individual while crafting the message