Multiple Choice
Janice Hampton,a guest relation executive at the Sterling Hotel,needs to write a letter to a guest who has recently become a star club member of the hotel.Which of the following should she say which will best demonstrate you-attitude in the letter?
A) "You will be delighted to know that you are now a star club member of the hotel."
B) "It gives me pleasure to inform you that you are now a star club member of the hotel."
C) "I am sure you will be happy to know that you are now a part of our star club family."
D) "We at the Sterling Hotels are glad to inform you that you are a star club member."
E) "You are now a star club member of the Sterling Hotel."
Correct Answer:

Verified
Correct Answer:
Verified
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