Multiple Choice
Which of the following statements is true about an automated computer telephone interview?
A) It is built around an advanced interactive voice response technology along with voice broadcasting technology.
B) Customers are left with no option but to be interviewed by an automated process of questioning.
C) Customers are left with no option but to be interviewed by a representative of the organization.
D) It involves spamming to send unsolicited and indiscriminant bulk messages to various customers.
Correct Answer:

Verified
Correct Answer:
Verified
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