Multiple Choice
Which of the following strategies should be adopted to effectively handle customers having expectations of privacy?
A) Adopt a gregarious attitude to make the customer feel comfortable.
B) Avoid controversial topics that might be emotional hot buttons or sensitive.
C) Give in to every whim and request of the customer.
D) Avoid talking about any interpersonal topic like the weather or traffic.
Correct Answer:

Verified
Correct Answer:
Verified
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