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    Customer Service Skills for Success
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    Exam 7: Service Breakdowns and Service Recovery
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    Motivational Devices That Cause Customers to Seek Out Specific Types
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Motivational Devices That Cause Customers to Seek Out Specific Types

Question 11

Question 11

True/False

Motivational devices that cause customers to seek out specific types of products or services are referred to as customer needs.

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