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  3. Study Set
    Customer Service Skills for Success
  4. Exam
    Exam 7: Service Breakdowns and Service Recovery
  5. Question
    If Customers Share a Concern,complaint,or Question with You in Person,remember
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If Customers Share a Concern,complaint,or Question with You in Person,remember

Question 41

Question 41

True/False

If customers share a concern,complaint,or question with you in person,remember to use verbal,nonverbal,and listening skills discussed in conjunction with customer service.

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