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    Customer Service Skills for Success Study Set 1
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    Exam 4: Nonverbal Communication Skills
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    Playing with Hair, Pulling at an Ear, and Other Such
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Playing with Hair, Pulling at an Ear, and Other Such

Question 52

Question 52

True/False

Playing with hair, pulling at an ear, and other such habits should be minimized because they tend to send negative messages to customers.

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