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  3. Study Set
    Customer Service Skills for Success
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    Exam 4: Nonverbal Communication Skills
  5. Question
    Which of the Following Is an Example of a Negative
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Which of the Following Is an Example of a Negative

Question 6

Question 6

Multiple Choice

Which of the following is an example of a negative nonverbal behavior?


A) Nodding affirmatively
B) Casual unkempt appearance
C) Open body stance
D) Remaining silent as customer speaks

Correct Answer:

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