Conflict Management Refers to Interventions That

Multiple Choice

Conflict management refers to interventions that:

A) try to increase the amount of conflict among employees.
B) successfully remove conflict from the organization.
C) remove manifest conflict as well as negative conflict outcomes even though the sources of conflict remain in place.
D) convince employees that conflict should be avoided.
E) alter the level and form of conflict in ways that maximize its benefits and minimize its dysfunctional consequences.