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    Exam 5: Understanding Consumer Behavior
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    The Actions a Person Takes in Purchasing and Using Products
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The Actions a Person Takes in Purchasing and Using Products

Question 48

Question 48

Multiple Choice

The actions a person takes in purchasing and using products and services, including the mental and social processes that come before and after these actions are referred to as


A) customer conduct.
B) market research.
C) consumer behavior.
D) consumer conduct.
E) purchase protocol.

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