Essay
You have just been appointed as leader of a new shipping and receiving unit in your organisation.You have been given considerable latitude to select team members from among the existing workforce throughout the organisation.However,you are aware of a deeply embedded practice in many areas of the organisation where employees engage in horseplay by racing the forklifts.This practice is costly (some forklifts and shipped goods have been damaged).Moreover,there is a safety risk where the forklifts could overturn or run over another employee.Based on your knowledge of managing team norms,describe four actions to minimise the likelihood that this practice would occur in your new team.Your answer will also explain why each action might be effective.
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