Essay
Name and describe three of the principles of effective delegation that were described in the textbook.: The first step leaders should take when deciding what to delegate is to identify all their present activities. This should include those functions regularly performed and decisions regularly made. Next leaders should estimate the actual time spent on these activities. This can be done fairly easily by developing and maintaining a temporary log. After collecting this information, leaders need to assess whether each activity justifies the time they are spending on it.: There might be one individual whose talent and experience make her the logical best choice for any assignment. However, leaders must be careful not to overburden someone merely because that individual always happens to be the best worker. Additionally, leaders have a responsibility to balance developmental opportunities among all their followers.: As with setting goals, leaders delegating an assignment must be sure the subordinate understands what the task involves and what is expected of him. Nevertheless, at times leaders provide too brief an explanation of the task to be delegated. A common communication error is overestimating our own clarity, and in the case of delegation this can happen when the leader already knows the ins and outs of the particular task. Some of the essential steps or potential pitfalls in an assignment that seem self evident to the leader may not be as obvious to someone who has never done the assignment before. Leaders should welcome questions and provide a complete explanation of the task.: Indicate what is to be accomplished, not how the task is to be accomplished. End results are usually more important than the methods. It is helpful to demonstrate procedures that have worked before, but not to specify rigid methods to follow in the future. Leaders should not assume their ways always were and always will be best. Leaders need to be clear about the criteria by which success will be measured, but allowing subordinates to achieve it in their own ways will increase their satisfaction and encourage fresh ideas.: Effective delegation is neither micromanagement of everything the subordinate does nor laissez-faire indifference toward the subordinate's performance. Leaders need to give subordinates a degree of autonomy (as well as time, resources, and authority) in carrying out their new responsibilities, and this includes the freedom to make certain kinds of mistakes. An organizational climate where mistakes are punished suppresses initiative and innovation. Furthermore, mistakes are important sources of development. They may be important aspects of technical competence for certain jobs.: Whenever leaders delegate, they must give subordinates authority along with responsibility. In the final analysis, however, leaders always remain fully responsible and accountable for any delegated task. If things should go wrong, the leaders should accept responsibility for failure fully and completely and never try to pass blame on to subordinates. On the other hand, if things go well, as they usually will, leaders should give all the public credit to the subordinates. Also, when providing performance feedback privately to a subordinate, emphasize what went right rather than what went wrong.
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