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    Exam 8: Marketing Research: From Customer Insights to Actions
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    Carma Laboratories, Inc
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Carma Laboratories, Inc

Question 190

Question 190

Multiple Choice

Carma Laboratories, Inc., the maker of Carmex lip balm, used ________ to conduct marketing research to understand the nature of online conversations about lip balm.


A) ethnographic research
B) depth interviews
C) focus groups
D) social media
E) telephone surveys

Correct Answer:

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