Charlie Was Standing Outside of His Classroom Talking on the Phone

Multiple Choice

Charlie was standing outside of his classroom talking on the phone when a friend heard him say, "Thank you for taking my call so quickly. I'd like to order the 32-gigabyte iPad. I'll pick it up today at the Southdale Apple Store. Can I use the easy pay plan?" Charlie was in which stage of the consumer purchase decision process?

A) problem recognition
B) alternative evaluation
C) information search
D) purchase decision
E) postpurchase evaluation