Recently,St

Multiple Choice

Recently,St.Joseph Hospital was named one of the "Best Places to Work in Indiana" for the sixth consecutive year.The hospital touts universal values to "keep healthcare human" and employees consistently put patients first,which unites them in a common goal.Hospital President Kathy Young believes that St.Joseph __________ makes both her employees and patients happier in her hospital.

A) vision
B) service offerings
C) organizational culture
D) pathos
E) behavioral protocol