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Customer Service Jobs Are Easily Outsourced

Question 139

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Customer service jobs are easily outsourced.Graph the following for the market for customer service,and explain what happens to wages and the quantity of labor.
a.What are the short-run effects of this outsourcing on the home country?
b.What are the effects in the foreign country?
c.Who wins and loses in these moves?

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a.Firms reduce demand for workers in the...

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