The Purpose of Quality Function Deployment (QFD) Is

Multiple Choice

The purpose of quality function deployment (QFD) is:

A) To base product and process design decisions more directly on what the customer thinks is important.
B) To clearly identify the functional groups within the organization that have a direct influence on quality.
C) To expand the quality function and eliminate the need for statistical process control.
D) To set up a plan for the deployment of statistical quality control tools throughout the organization.