Multiple Choice
To an operations manager, the "critical customer" is:
A) The person who buys a product.
B) The person who has the greatest impact on design, sales, and growth opportunities for the product.
C) The Echelon 1 customer.
D) The person who uses the product.
Correct Answer:

Verified
Correct Answer:
Verified
Q2: Growth of the supply chain management perspective
Q8: Which functional activities are the most related
Q9: Physical goods can be differentiated from services
Q10: Johnson Company makes widgets, which it then
Q17: Which of the following statements is NOT
Q24: Which of the following is NOT one
Q29: A process is:<br>A)A set of planned steps
Q30: Operations management is:<br>A)The management of production.<br>B)The management
Q33: Every organization operates which of the following
Q36: During the "mass production" era,operations management focused