Phil,the Store Manager,recently Had to Fire Sue,an Employee Who Graduated

Multiple Choice

Phil,the store manager,recently had to fire Sue,an employee who graduated from North College.He felt that Sue was not well trained at her school.So when Steven,also a graduate from North College,applied for Sue's old position,he did not want to consider hiring him,feeling Steven also probably did not receive the proper training.Phil was affected by _____ bias.

A) blind
B) training
C) confirmation
D) representativeness
E) adjustment