At Times,customers Have an Unexpected Need and Require Certain Departments,such

Multiple Choice

At times,customers have an unexpected need and require certain departments,such as production,to change their schedule to meet the demands of the sales department.When Susan,the vice president of marketing,inspires the production team to put in the extra effort,she is playing a(n) ____ role.

A) delegation
B) implementation
C) leadership
D) monitoring
E) staffing