Multiple Choice
Which of the following statements regarding systems maintenance is false?
A) It should include analysis, cost/benefit study, design, implementation, and approvals for each development step.
B) To ensure that all necessary maintenance requests are submitted, users should never be charged for maintenance costs.
C) A formal procedure for submitting change requests should be adopted.
D) High-quality documentation must be created and maintained.
Correct Answer:
Verified
Correct Answer:
Verified
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