When Business Process Re-Engineering Needs to Be Done,which of the Following

Multiple Choice

When business process re-engineering needs to be done,which of the following should be considered as an essential first step? (i) how the existing process operates (ii) identifying the activities that occur and the people involved (iii) the parts of the organisation that interact with the process (iv) identify the trail of data that moves through the process (v) model key competitors existing business process.

A) (i) (ii) (iii) (iv) (v)
B) (i) (ii) (iii) (iv)
C) (i) (ii) (iv)
D) (i) (ii) (iii) (v)