Multiple Choice
The business process can yield benefits for an organisation through:
A) Ignoring customer service and focussing on superior product design
B) offering customers cheaper prices
C) outsourcing all customer service activities
D) improved customer service and customer relations through a value adding emphasis
Correct Answer:
Verified
Correct Answer:
Verified
Q8: Which of the following statements regarding BPR
Q9: A business operates by sourcing data from
Q10: The philosophy of TQM is geared around
Q11: An ERP system is:<br>A)A complex set of
Q12: What are the benefits and problems of
Q14: The philosophy of TQM is geared around
Q15: People within the organisation need to be
Q16: A sales person is processing a credit
Q17: There are two perspectives of organisational design:<br>A)Logical
Q18: A process that has been reengineered will