Which of the Following Statements Should the Salesperson Use to Acknowledge

Multiple Choice

Which of the following statements should the salesperson use to acknowledge and convert the prospect's objection into a reason for buying?

A) "I think I might be able to explain that better to you after showing you this diagram."
B) "Yes, you're right, it is lighter but that is done intentionally to make your work easier."
C) "That's true. It does have a shorter shelf life, but that really hasn't been a problem. It is so popular it never stays on the shelf that long anyway."
D) "Where did you hear that? Your source must have erroneous information."
E) "As I was saying, …."