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While It Is Possible for a Multichannel Retailer to Somewhat

Question 209

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While it is possible for a multichannel retailer to somewhat cannibalize its catalog business with its online retailing,the positive tradeoff is


A) there is greater product awareness.
B) online retailing is a greater relationship-building medium.
C) an online transaction costs about half as much to process as a catalog order.
D) consumers make more impulse buys.
E) online retailing can provide the consumer with a more tangible decision-making tool.

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