Which of the Following Statements Regarding Managing the Customer Experience

Multiple Choice

Which of the following statements regarding managing the customer experience is most accurate?

A) As more women enter the upper levels of industry, retailers are paying less attention to men and their shopping behavior.
B) Men were typically viewed as infrequent "mission shoppers" but they are changing their behaviors.
C) Men will shop for electronics but leave the majority of their clothing shopping to their wives.
D) Making the retail environment a sparse one appeals to male shoppers who value efficiency.
E) Men prefer to shop in a social environment so they avoid shopping alone at all costs.