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Tool Available for Services When Dealing with Capacity Management Is

Question 247

Multiple Choice

tool available for services when dealing with capacity management is to use __________ to charge different prices during different times of the day or the week to balance supply and demand.


A) off-peak pricing
B) variable hours of operation-opening or closing a store at different times
C) sales promotion incentives such as coupons
D) build-to-order service delivery systems
E) rationing

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