Michael Hammer's Business Process Reengineering Was Criticized Because ________

Multiple Choice

Michael Hammer's business process reengineering was criticized because ________.

A) it over-emphasized the importance of people in business processes
B) it reiterated redesign as a major contributor to failure in business processes
C) it excluded the human element from managing and improving business processes
D) it reiterated that old processes should be maintained even if they do not add value