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    Marketing Study Set 11
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    Exam 1: Creating Customer Relationships and Value Through Marketing
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    Internal Response That Customers Have to All Aspects of an Organization
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Internal Response That Customers Have to All Aspects of an Organization

Question 119

Question 119

Multiple Choice

internal response that customers have to all aspects of an organization and its offerings is referred to as __________.


A) customer experience
B) relationship marketing
C) internal customer audit
D) internal marketing
E) customer relationship management

Correct Answer:

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