Multiple Choice
An online clothes selling Web site has a low rate of customer retention. Which of the following can help increase its customer retention?
A) using uninvited pop-up chat to encourage customers to buy products
B) using CRM to track customer behavior when they visit the site
C) promoting the Web site through conventional advertising to gain visibility
D) building seamless financial workflows
Correct Answer:
Verified
Correct Answer:
Verified
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